Legal

Cancellation Policy

Last updated November 5, 2026

Plans change. Here's how to cancel or reschedule with us.

01Scheduled calls

Reschedule or cancel your audit call any time using the link in your confirmation email. We appreciate at least 24 hours' notice.

02Projects

You may cancel a project with written notice. You'll pay for work completed up to the cancellation date, and we'll hand over everything built so far once the account is settled.

03Support and hosting plans

Cancel with 30 days' written notice. Service continues through the end of the notice period, and we'll help you move your system and data wherever you need.

04Cancellation by ElixirTek

We may end an engagement for non-payment or misuse of our services, with written notice. Any prepaid amount for work not performed will be refunded.

05Text and email messages

Reply STOP to any text or click unsubscribe in any email to stop marketing messages immediately.

Questions? Email elixirtekai@gmail.com.